This is a new hotel open now for 7 months, there is nothing around within walking distance. My check-in was not efficient and i asked the older gal helping me why it was taking so long, it would have been funny if it was a comedy skit but it took over 10 minutes of her clacking away to get me a room, she asked repeatedly for an email which i refused. Get to the room she assigned and it was next to an electrical room, i open the door and all i could hear was buzzing from electrical room. Immediately went to lobby and asked for a different room and a nice young man helped me this time and was a bit faster but still longer than any hotels I've stayed in. Room was clean but the trim ring for shower head pipe through wall was not attached as you find in any rundown place, i mean it takes 2 minutes to caulk that in place wth? Had another issue after i left later that day, my deposit wasn't put back on card so i called, they said it takes 5 to 7 days. I ended up calling corporate office and magically my refund was issued the next day. Completely unacceptable, it should be refunded shortly after checkout. I could understand some delays if this hotel was full but there was hardly anyone there, i estimate maybe 5 percent capacity or less. Wednesday night, maybe 20 vehicles in lots.i will not stay at this hotel again, there are many more options in Yuma with amenities at properties or within walking distance.