Everyone was very kind, the place was clean and well kept. I would have loved to give a five star review, but a main reason for choosing this place because of the pool and hot tub, which my company and I were unable to enjoy. I called and made known that there was a rambunctious crowd at the pool all day the day I was there, up until I last checked at 8:30pm. I was told I was not the first complaint, and that security was aware of the fact that this particular group was allowing people in from outside the hotel. Therefore, myself and my own group who were paying to stay there were unable to enjoy all that there was to offer. Furthermore, it was not just us. Two other groups walked in and right back out of the pool room. It was very unfortunate, and my guests and I were very disappointed. Aside from that, though, like I said, everyone was very hospitable, everything was clean, we enjoyed the complementary breakfast, etc. So it was just unfortunate that a bad group messed things up, and I understand how this may have put the hotel between a rock and a hard place. However, paying guests should be able to enjoy what they paid for.
