2/10 – Ungenügend
wendy l.
19. Okt. 2024
Verbesserungswürdig: Sauberkeit
Keep looking!
This place is nasty! Coffee grinds in coffee maker, heavy dust everywhere, sheets dirty, no extra blankets, cockroaches in kitchen, 1/2 gallon of SUPPLIED water for 3 people and 3 days, over half of the receptacles do not work(she blamed on by pap machines) but they did not work BEFORE using machines, dehumidifier does not work, Poor lighting outside, the hot tub is disgustingly nasty. THIS PLACE IS IN A BEAUTIFUL PLACE. However the owner only cares about collecting the money and not caring for the property. She notified us 3 days before arrival to say our original unit was flooded. Did NOT offer a refund but did send us link to another unit. (Nothing like the one we reserved) we were scrambling to find something at the last minute. I text owner with questions without a response. When she did reply, she said she had four kids, and she’s been busy. Well, I feel like as a paid customer I should’ve gotten priority, especially due to the fact that her water damage was not our problem. We decided to stay at the other unit and was very disappointed upon arrival. due to the things mentioned above. She supplied us with five towels for three women for three days and said that she was being more than reasonable. There’s nowhere to dry towels and she expected us to use all five towels for three days. Due to all the trouble we had she NEVER offered to waive the cleaning fee or offer a discount. Like I mentioned she only cares about collecting her money. Keep looking!!
wendy l.
Aufenthalt von 3 Nächten im Oktober 2024