2/10 – Ungenügend
Michele Z.
11. Aug. 2024
Verbesserungswürdig: Sauberkeit
Would Not recommend
The penthouse pictures are just like the place. I thought this was going to be a stress free vacation because it was a penthouse.
1. We arrived earlier than the supposed 4 pm check in- so we were given parking passes and we used the outdoor pool which was nice. Furniture in need of repair. Got a call saying room wouldn’t be ready until 4:45 pm. I was informed that check in is anytime after 4 pm. Not 4 pm exactly.
2. When we did get to room cleaning staff were
Just leaving. Seemed really friendly. However, the place really wasn’t that clean. Floors had a gritted film to it, fans had black dirt/ mold around all fan blades and the major problem was the toilet to be used for 5 people was broken. It rocked and unusable. Flange was broken and floor was crumbling underneath it. Quickly let them know and didn’t hear until Sunday that maintenance doesn’t work on weekends. To make a long story short. Didn’t have use of this bathroom toilet until after 7 pm on Wednesday. The problem is the other 2 toilets are actually inside the bedrooms.
3. Everything that other comments below say are true- cockroaches, lack of towels- no washcloths, we did end up getting more plates etc. had to ask for 4 days before we got a broom. No soap, no trash bags etc. Listed microwave but was informed we do have a toaster oven. Definitely not the same.
4. Lights/ fans were a definite problem. Turning on around 2 am every night
I would say more but ………
It was conveniently located to beach, boardwalk etc.
Michele Z.
Aufenthalt von 7 Nächten im August 2024