Overall, this place was great! Check in was easy, our room was quite clean, breakfast was plentiful. Our only complaint was that the bed was a bit uncomfortable. Everything else was spot on. Very close to the waterbus stop, and Claudette gave great directions to get to her place from there. There were stairs to get to the room, but in my experience, that is what you get when you go to Venice, unless you stay in one of the big hotels. Would recommend this place to anyone visiting Venice