2/10 – Ungenügend
Verifizierter Reisender
Mit der Familie gereist
27. Dez. 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
방청소후 귀중품이 사라졌고 증거가 없다고 우리 엄마를 의심하는 방이 너무 추운 불쾌한 호텔
여기서 제 귀중품을 잃어버렸음, 진짜 은으로 만들 귀걸이와 목걸이 임. cctv에 찍히지 않았다고 증명못한다고 헛소리함, 누가 귀걸이 훔치면서 눈에 들고 나오냐고;;
심이어 ㅈㄴ 추워서 전기장판 없음 못잠 코가 시려서 잠이깸;
I lost my valuables at this hotel. They are real silver earrings and a necklace. Normally, I wouldn't have put them near the sink, but I was so tired and had an early morning tour that I forgot to store them somewhere else. When I returned to my room after the tour, the room had been cleaned, but my valuables were gone. I had a suspicion that someone had stolen them, but I couldn't prove it because I didn't have any evidence. I checked all my luggage, but I couldn't find them, so I told the hotel front desk. I exchanged emails with the hotel all day, and I decided to meet with the manager at 9 p.m. to talk about the incident. However, the manager I met at 9 p.m. was not fully aware of the situation. I had been emailing the hotel about the incident since the morning, and I didn't understand why I had to explain everything to the manager again. The manager even suspected my mother, who was staying with me, which made me very angry. I ended up going to the police station and reporting the theft. They refunded me the hotel fee, but the amount was less than 1/3 of the price of the money I lost. Since they are no longer being manufactured, I can't buy the earrings and necklace again. These are the products I have been wearing the most for 10 years and because of that incident, I had to spend one day of my trip in ruins. I cried all day and felt really bad.
Verifizierter Reisender
Aufenthalt von 3 Nächten im Dezember 2024
