2/10 – Ungenügend
Manuel, tampa
Mit der Familie gereist
15. Sept. 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I had a very disappointing stay at Sandy Shores Condominiums. Right from the beginning, the communication was terrible. I tried using the app to contact the host, but the responses were either very delayed or vague. It felt like I was being ignored, which set a bad tone for the entire stay.
When I arrived, they told me the room would be ready an hour before the official check-in time, but when I got there, the room was a mess, like someone had just checked out. It was nowhere near clean. I was told they'd let me know when the room was finally ready, but even an hour before the official check-in, it still wasn't prepared.
After complaining, things got worse. They moved me from room to room twice, and the final room was nothing like what I had originally booked. It was in terrible condition—the beds were uncomfortable, the closet didn’t have proper doors, and the bathroom was filthy. To top it off, the shower curtain was broken and had fallen off. The entire room was poorly maintained, with none of the cleanliness I had expected, especially after paying half the stay upfront for a cleaning fee.
This chaotic and frustrating experience left me deeply unsatisfied. I would not recommend Sandy Shores Condominiums to anyone looking for a smooth and enjoyable stay.
Manuel
Aufenthalt von 2 Nächten im September 2024