Shower stall had mold around the edges, shower stall platform unsafe-- slippery, no safety handle bars to grab to prevent falls, rug on corner of bed not cleaned- very dirty and utterly nasty looking. Witnessed unprofessional conduct by desk clerk when a young couple was looking for a cup of coffee (it was 7:55 am and breakfast services begins at 8 am). While the young was heading towards the dining area, clerk phoned the kitchen staff and ordered them to deny service to the couple. Clerk had not realized my presence in main foyer area, across from her (a few steps from her). She was visibly shaken when she realized I witnessed her interaction with said couple and heard her entire conversation. Also, before my arrival to Spain, I kept getting alarming hotel email messages (in red) warning, repeat, warning me my reservations would be cancelled b/c my stay had to be longer at the hotel to hold my reservations (i had reservations for 3 DAYS). There were 3 of us with separate reservations at this hotel, which were made well in advanced in the year with full confirmations; two of those reservations were suddenly cancelled while we were en route to the hotel from the train station. Luckily my two colleagues were able to find reservations at the last minute (all immediate hotels were full). However, I had to rely on taxi cabs to meet up with my travel partners afterwards. These were additional costs to me and it began to add up. I don't recommend this hotel or the hotel chain.
