Went to TN for the weekend and our cabin was over 90° and our hot tub didn’t work at all. Called guest services, nobody ever came to help or fix it. We roasted for over 24 hours and had to sit in the truck the majority of the time so we weren’t burning up. We finally got moved to a different cabin the following night which was a smaller, older cabin where the hot tub also didn’t work. Would not recommend this stay