6/10 – Okay
Brigitte
Mit der Familie gereist
20. Aug. 2024
Gut: Ausstattung und Zustand der Unterkunft
Our last stay could not meet all of our expectations considering the pricing and standard of this hotel.
Therefore, we decided to rather not return again.
Please see below a list of positive and negative observations during our stays:
food served was tasty
staff were very friendly overall
bathrooms in good condition
hotel pools and garden are real highlights
- some staff seem to lack service orientation and seemed a little too unmotivated in their roles
- pigeons are lovely animals and a symbol of peace - however, observing daily and frequent fights of up to 5 pigeons on different breakfast tables around us was too much. Removing all leftover foods as soon as guests have left and not only after breakfast is closed would help a lot to prevent this sort of entertainment.
- one night we found a cockroach in our room. Reporting this at the reception we were told the cockroach was removed from the room - when we returned it was still there, happy and healthy, so this statement was a lie. Our impression was that staff did not take our issue seriously. The next day we found a dead cockroach in the corridor which remained there until our departure 2 days later.
Brigitte
Aufenthalt von 8 Nächten im August 2024