I stayed at the hotel for one night. The location was great and convenient, a walking distance from the Termini Station. It’s also close to a metro station and there’s a bus stop just outside the hotel. The check-in process was super efficient, no other information provided except the elevator is that way, the wifi password and if you need information dial a number on the card.
The room was I expected from the pictures, although the room appeared to be clean the floor was not clean and had dirt that I could wipe off with a tissue.
The bed matresss was hard and uncomfortable. The bathroom was of a decent size, but did not have the basic items you would expect from a 4 star hotel. No cotton pads, no cotton buds, no slippers, no robe, maybe I had high expectations for that price.
There is no sound proofing. My room was street facing and even with the windows closed I could hear the traffic noise. I could even hear the people from adjacent rooms talking in the morning and that actually woke me up!
The electricity kept going off multiple times which was annoying since I was on work calls at the time.
I also needed to print a few documents so when I checked in they told me it was possible. Later in the evening when I went to reception to ask to print the documents, the gentleman on duty said because I have to print more than one or two pages, I have to pay. And said I could pay it as a tip in cash?!
Overall, not bad if everything would match the lobby aesthetic!
