The house was exactly as described and perfect for our family group. It was on a quiet street very close to Winthrop University and walking distance to Glencairn Garden. We had four adults and two teens. It was plenty big for all of us. The only thing missing was sheets for the futon. (The notebook said they were in the secretary, but there weren't any.) We'd also recommend getting a new can opener and a pair of kitchen scissors. Other than that, we had everything we needed.
Communication before the trip was fine. We did reach out to see if we could enter the house early because we arrived early, but we didn't receive a response. Fortunately, we didn't need to make communication for anything else during the visit.