2/10 – Ungenügend
Andreas E.
27. Okt. 2024
Verbesserungswürdig: Sauberkeit
Very disappointing experience
Our stay in the house was not as pleasant as expected. It already started when we arrived on: The house was not cleaned properly. We had to clean the tables, chairs and kitchen before we could use it. Also, the cushions on the chairs were not clean. Furthermore, the dishwasher was not working and rotten. Also, the cooking plate was not working. We could not use it for cooking and hence the kitchen was not usable for us and we had to eat in restaurants all the time. In addition, the rooms upstairs smelled very musty and therefore we had to leave the windows open all time. We assume that the bad smell was caused by mould in the walls. Overall, we would rate the condition of the house as run down rather than charming! When it began to rain we could not stand the smell anymore because we need to close the windows. Hence, we had to leave 3 days early, which was very disappointing since the have chosen your house also because we though that we could stay inside comfortably when the weather is not so good. The host did not respond to our complaints at all.
Andreas E.
Aufenthalt von 8 Nächten im Oktober 2024