8/10 – Gut
David
Mit dem Partner gereist
14. Juli 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
W Costa Navarino is a unique and stylish retreat nestled in an amazing environment. The hotel's sleek design and stunning location make it a perfect spot for relaxation and rejuvenation. While the overall experience was positive, there are several areas where the hotel could improve to truly excel:
- Check-in process: The long waiting time before check-in was frustrating. A more streamlined process would greatly enhance the arrival experience.
- Welcome drink: Offering orange juice as a welcome drink felt underwhelming for a luxury property. A more creative or local option would be appreciated.
- Pool area: The presence of dogs at the pool was unexpected and not to everyone's liking. Clearer policies or designated areas might be beneficial.
- Dining experience: Breakfast was basic and fell short of expectations for a hotel of this caliber. The dinner also failed to wow. More diverse and high-quality dining options would be a significant improvement.
- Service: Long wait times for waiters were a consistent issue. Additionally, the lack of information about the egg menu and perceived different treatment of guests was disappointing.
- Music and entertainment: The pool area suffered from poor sound quality and low volume. Conversely, the cocktail festival had excessively loud music that was uncomfortable for guests. A balance needs to be struck.
- Guest transportation: The use of golf carts to transport certain guests through crowded areas during events felt unsafe.
David
Aufenthalt von 7 Nächten im Juli 2024
