Staying at this hotel was one of the worst experiences I've had in Haiti. Their is absolutely no management. My family and I waited 2 hours to be checked in. The shower in our room didnt have hot water. Their was a Haitian concert at the hotel that lasted until 1am and then after party spilled into the hallways and lobby until 4am and management did nothing to quiet people down. In fact the front desk employees started playing rap music on the lobby speakers at 3am full blast. Our room didnt have enough towels and despite calling the front desk several times we never got another. This is supposed to be a classy place and it felt more like a hotel 6 in downtown Trenton, NJ.