6/10 – Okay
Jennifer T.
30. März 2025
Gut: Sauberkeit
Misinformed and Disappointed
We recently spent 4 nights at this beautiful townhouse in PCB. The layout was lovely and well-maintained. Maintenance was responsive when we encountered a locked bathroom door, arriving quickly to resolve the issue.However, our stay was marred by a couple of significant disappointments. We were drawn to this rental partly because of the elevator shown in the listing photos, only to find out that it was not accessible without an additional 500 fee(not included in the listing). This crucial detail was not clearly stated, and when I reached out to the host for clarification, I felt frustrated by the misleading information.Additionally, the neighbors in Unit B were extremely loud, throwing parties every night. On one occasion, the police were called to shut down the noise, which made it challenging for us to get a good night's sleep. Given the unexpected situation with the elevator, we’ve decided not to rent from this host again. While the townhouse itself was lovely, this issue greatly impacted our experience. We hope future guests are better informed about the elevator situation. It is true that the elevator is not listed as an amenity in the listing; however the picture clearly shows the elevator. Therefore, people can easily assume it would be accessible. The host didn’t seem to care that we were in a situation where we really needed access. It would have only been used MAYBE twice a day.
Jennifer T.
Aufenthalt von 4 Nächten im März 2025