2/10 – Ungenügend
Erin W.
20. Jan. 2025
Universal trip
While the property was in a great location, I do not recommend this specific property to anyone. We ordered and paid for the pool to be heated. I had to call and pay someone over the phone who stated “he turned it on hours prior” when he clearly did not. The temperature was a mild 72 outside but the water never heated. It was ice cold. When I notified the manager, she stated she could not control the weather and refused a refund. The book inside the property states if the temperature outside is above 50, the pool will stay heated. The temperature only dropped AFTER we tried to use the pool. I paid for services not rendered and am being refused refund. 100% do not recommend.
Erin W.
Aufenthalt von 3 Nächten im Januar 2025