2/10 – Ungenügend
Devyn
Mit dem Partner gereist
27. Jan. 2025
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel had major issues in condition. Outside stairs were rusted and half of the lights did not work. The hall to our room was dark and we had to use our phone flashlight to find the door. The old Best Western sign was sitting in a door way which was concerning to say the least. The room smelled so strong of cleaner which should be a good thing but eventually you would choke on it. Pulled the sheets to the bed back and they were covered in stains! Thankfully Walmart was nearby so we could purchase blankets and having bought our own pillows, we laid on top of the sheets with the blankets we purchased to sleep. The floors near the bathroom still had mud on them and the vent in the bathroom was so loud it sounded like it would explode. Lastly and the one thing I was very upset about was the room came with a mini fridge which was great since my partner is a Type 1 Diabetic and requires insulin throughout the day. Luckily it was cold outside and we had good ice packs because the mini fridge did not work and I even tried moving it to a different plug and it did not work. Overall very upset with the experience. The photos shown through booking must be from a new hotel because they were not what we walked into! The listing was false advertisement to what you were getting and I would not trust Expedia moving forward with booking rooms.
Devyn
Aufenthalt von 1 Nacht im Januar 2025