I want to start off by saying I had a nice visit, I did the half board option and the food was plentiful and very tasty. Lots of variety, the sushi was not good and their take on Western food isn't great but the Japanese food is awesome. 2 different Onsen areas that alternate gender daily so you can try both. The hotel is old, let's just prepare you for this, really old. It could do with a massive makeover but I doubt it will happen as they are very busy due to the amazing location. If you are Japanese you will find it very run down, I was disappointed on my first day but by the second day I had moved past it. It is old (Showa era) so it was a smoking hotel, the rooms smell like smoke, not much you can do. Staff was very friendly and helpful, free Yukaya rental and a bag to carry stuff, you can pick different colours of Yukaya as well. Right across the street from Yubatake, lots of little shopping spots and short walk to everything, even the open air park Onsen. Watch the show of the traditional cooling, it is neat. Very relaxing trip, better as a romantic trip, not a lot to actually do in town so it forces you to unwind and relax. Short walk from the Kusatsu bus terminal but downhill so if mobility is an issue they provide a free shuttle service. If you want a fancy hotel then this isn't it but it is not expensive and great location.