I hate having to write negative reviews even when we tried to amicably resolve the multitude of issues with this with the owner. Truth be told, I wasn’t going to leave a review at all since I was partially refunded for our experience. I received however, a particularly nasty message from our host Karen, suggesting that I lied about the issues in her home, so here we go with an honest review. My Honesty - something that’s been called into question by our host for pointing out the unsatisfactory issues with her place.
When we checked in, we were met with absolutely freezing interior temperatures. The heat in the floor was off when we arrived, it was still not up to normal temperature upon checkout (leaving earlier than planned due to the poor quality of accommodations, more on that below).
The tea kettle was found with standing water from a previous guest. That alone should be enough to ring our host but I reserved on that until….
The bedding - the other two pillows that were in the closet are not only admittedly from the owner, (not even hers???!!!) but grossly covered in yellow stains - and missing pillow cases.
The extra blanket was also covered in leaves, dirt, and dog hair. This debris and fur made its way onto the bed.
None of this is okay, especially since the listing specifically says no pets allowed.
I relayed this to the owner who did nothing but essentially call me a liar and argued with me for 10 mins. By the by Karen-there’s a safety pin in the threshold between the wood and tile-so much for your spotless cleaning. Take some ownership of these issues.
Every issue brought to her attention was met with “everyone makes mistakes”. Sure, we all do. I make mistakes all the time (case in point - staying here even one night). Touting her Vrbo standings and other reviews- Karen: I’m not making this up. You suggesting that I am to get out of what? A $300 bill? Seriously? $300?! I’ve spent more than of my time writing this review so it’s got nothing to do with money.
Her EXCUSE was that the extra blanket probably “looked clean, so it was probably just put away”. Seriously?! That’s beyond not okay even pre-Covid times. I hate to think this is probably true of the towels too. Who knows what I wiped my face with, or what future guest will wipe theirs with.
Future Guests considering this place - just don’t. Know that gut feeling you have after reading this? Go with it and stay far away from Karen’s place.