2/10 – Ungenügend
Anja, Waco
Mit dem Partner gereist
17. Aug. 2024
Verbesserungswürdig: Personal & Service
Bathroom not clean, paint on the bathroom floor and on the wall nasty dirty and been never cleaned, very old problem looks like month old,7 wall plugs not working,coffee machine not working,microwave when open tips over and almost fall down. Room smells very bad. When I ask staff about cooffee maker not working,she said I will be right back,never cam back,went to the breakfast room, no more biscuits. Ants on the wall and on the table, Try to talk to the manager, called me sweetly and said you should have come to me right away. I asked why they don’t check the rooms,answer we do, ja right. Why do I have to come and complain about the room, they should never rent the room in the first place. Disappointed,spend all my key cash on a bad room. They never called me and apologized. What a ……. I hope you can do something about it. I still have the video i took of the ants.
Anja
Aufenthalt von 1 Nacht im August 2024