8/10 – Gut
Brenda
Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
26. Aug. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property itself was beautiful. Hotel was exceptionally clean and modern. Hotel staff at front desk was friendly and helpful.
That being said, the property was not in a good location. They have a beautiful outdoor lounge area. One of the main reasons we booked here. We were traveling in a group and wanted to gather outside. Sadly, the homeless people from across the street kept coming onto the property and were bothering us. The staff tried their best to direct them off the property but without any sort of fencing they were able to harass and bother guests. The area surrounding the property was not safe. We stayed there because it was close to the train for us to take to Allianz Stadium. The walk to and from the train was actually pretty terrifying. We were with our children and we were being harassed by the homeless people, and they were following us talking very vulgar.
Now let’s talk about parking. They have no overnight parking unless you pay $35 per vehicle to have them valet park. While I thought this was excellent convenient, it proved to be concerning. My son left an item in the vehicle with an AirTag. Suddenly, we got notification that my vehicle was moving and traveling around the area. We were at the stadium at a soccer game and could see the vehicle moving. After returning to the hotel after several hours, I expressed my concern and they brought my vehicle to me to check over. They could not answer why they were driving my vehicle around. Overall not safe.
Brenda
Aufenthalt von 1 Nacht im August 2024