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2,7 von 5
Alle 6 ebookers -Bewertungen ansehen

"Beautiful room. Great welcome tray. Close to bars and restaurants. " Mehr

Von einem verifizierten Reisenden am Fri 11 Nov 2016

Sehenswürdigkeiten

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Daten eingeben, um die Verfügbarkeit anzuzeigen.

Signature-Suite

Bettenanzahl 1 King-Bett Maximale Belegung 2 max.

Premium-Doppelzimmer

Bettenanzahl 1 King-Bett Maximale Belegung 2 max.

Comfort-Doppelzimmer

Bettenanzahl 1 King-Bett Maximale Belegung 2 max.

Doppelzimmer, Erdgeschoss (dance music can be heard)

Bettenanzahl 1 King-Bett Maximale Belegung 2 max.

Deluxe-Penthouse

Bettenanzahl 1 King-Bett Maximale Belegung 2 max.

Superior-Doppelzimmer, Balkon

Bettenanzahl 1 King-Bett Maximale Belegung 2 max.

Bewertungen für Velvet Hotel basierend auf 6 geprüften Bewertungen

Bewertungszusammenfassung
2,7 von 5 2.5 von 5.0
Sauberkeit der Zimmer 3.0 von 5.0
Service 3.5 von 5.0
Zimmerkomfort 5.0 von 5.0
Allgemeiner Zustand 3.0 von 5.0

Gästebewertungen für das Velvet Hotel

Alle (4) Paare (2)
1 von 5

Gepostet von am 24. Juni 2022

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2 von 5
It’s such a shame that we had a disappointing experience here as we were really looking forward to staying. The positive is the location. The hotel is right on Canal Street so it’s very handy if you’re wanting a fun night out. Also, the room was a good size and the bed was comfortable. Unfortunately, there were a lot more negatives. The bed was directly below a huge velux window, which had broken blinds that let in all of the light very early in the morning. The coffee machine wasn’t working properly. The TV sound was broken so you couldn’t turn it up or down. The air-con wasn’t working properly either. When we mentioned anything to the hotel staff, they apologised but said they couldn’t move us because the hotel was full. I thought it was strange that they didn’t offer to send someone up to try and fix anything. Fortunately, I rang ebookers and they were able to help with some compensation. This reduced our disappointment slightly but it didn’t help us sleep past 6am when it started to get light. Thank you ebookers for your excellent customer service.

Gepostet von am 3. Juni 2022

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5 von 5

Gepostet von am 9. Jan. 2022

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Kommentar von Hotelmanagement

3. Feb. 2022 von Velvet

Hi Daniel. Thank you for taking the time to leave us a review, we appreciate your feedback.

1 von 5
The room wasn't very clean at all, particularly the bathroom area. Wifi was very poor and difficult to connect which had a knock-on effect when trying to connect to the TV. Soundproofing is awful and you can hear rooms above and to the side.

Gepostet von aus Edinburgh am 2. Aug. 2020

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Kommentar von Hotelmanagement

3. Aug. 2020 von Velvet Team

Thank you for providing feedback on your recent stay, although I am sorry that you felt your experience could have been better.We will take time to investigate your comments to make continuous improvements. Please note that we do have a 24 hour Reception team and if there is anything at all you want to bring to our attention you can do this anytime so that we can try and resolve at the time. Kind Regards

2 von 5

Gepostet von am 4. Dez. 2019

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Kommentar von Hotelmanagement

8. Dez. 2019 von Velvet Team

Dear Guest, Thank you for the review. Unfortuntanley you decided to review anonymously and didn't explain the reason for the 2 star review. We will look foward to welcome you here next time so we can provide you with a great service.

5 von 5

Close to clubs and bars.

Beautiful room. Great welcome tray. Close to bars and restaurants.

Gepostet von aus b am 11. Nov. 2016

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.