I expected more based on the reviews. I was traveling solo and picked the cheapest room, but even so, in comparison to similarly priced rooms in Cairo, this room was quite bad. Maybe it was because I checked in late at 11PM, but that makes it even more important to have the room ready for a tired guest. The toilet seat had urine stains, there was no soap, and the shower was broken. All of this was fixed the next day, but these are basic things. And the hot water ran out in under 10 minutes, maybe the heater was old. The water pipes made this wailing sound whenever someone in the building used water I guess. And incredibly, the water was shut off in the middle of the night probably to stop the wailing. I had a bit of food poisoning (yeah, great few days), and I had to use the little water left in the pipes in the middle of the night. I also had to climb 3 flights of stairs to get to my room, in the older building, which is fine as I am fit, but still an effort when sick.
On the positive side, the garden dining area was very peaceful, and the staff were friendly. And the breakfast was good. But I really can't recommend staying here based on my overall experience.