29. Apr. 2024 von Guest Services

Dear Verena, Thank you for taking the time to share your experience with us at The Cumberland. We are delighted to hear that your stay was overall a hit! If there is anything in particular we can do to make sure the next visit ticks all the boxes, please let us know. We look forward to welcoming you back where we are sure we will make it a trip to remember! Kind regards, Guest Services The Cumberland

1. Apr. 2024 von Guest Services

Dear Iris,Thank you for the short but sweet feedback, even if it's not quite a five-star applause! We're glad you enjoyed your stay at The Cumberland, but we're always striving to hit all the high notes.Is there anything specific we could have done to make your stay a perfect ten? We'd love to hear your feedback, as it helps us ensure every guest has a truly unforgettable experience. Feel free to reach out directly to us at Guest Services.In the meantime, we hope you'll give us another chance to turn that 4-star rating into a 5-star performance! Just let us know any special requests and we'll do our best to make your next stay a five-star symphony!Kind regards,Guest ServicesThe Cumberland

11. Okt. 2023 von Meski

Dear Elizabeth,It was a pleasure to show you all that the the Cumberland has to offer and it makes us happy we succeeded in leaving you with a great overall impression! Your feedback is spot on and really highlights our services, amenities, and the added touches our staff adds to your experience. Thank you for giving us a go and we too look forward to have you back to your new home away from home.Kind regards,Guest Services ExecutiveThe Cumberland Hotel