Starting with positives, breakfast was good as was the female staff member serving it. The room was clean, but like the rest of the hotel, was very dated. (Old furniture, tiny tv, tiny mirror etc).Our bed was comfortable, but the curtains let all the morning light in to prevent us sleeping. Unfortunately the negatives vastly outweighed the positives. The owner/manager (John) lets his dog run around the hotel. (Has we known this, we wouldn’t have booked). It barks to alert, when someone is arriving or leaving the hotel, This means you are not allowed to leave or enter, without the ‘friendly’ John, chatting/interrogating you as to where you’ve been; where are you going etc. John is a nice man, but is totally ‘overbearing’. It’s not ok to put your arm around hotel clients or pull them by the arm, when you want to show them something. This is totally unprofessional for a hotelier to behave in that way. Having booked by credit card on Expedia, weeks earlier, we should have arrived to “Welcome sir, your accommodation is paid” not “You have a £160 to pay”. Sort this matter out with Expedia, if your going to use their website. After sorting this out, you offered us (by way of a gesture of apology), a free drink at the bar the next night, but when we arrived, you charged us £10 for a bottle of cider and a cheap can of Guinness, so you are not a man of your word. There was also no draft beer and no price/drinks list for clients. You are a bad B&B, not a ‘country house hotel’. Avoid !!
