14. Nov. 2023 von Lisbon Serviced Apartments Team
Dear Karin,Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you faced during your stay. Rest assured, we've taken note of your concerns regarding the check-in process and the discrepancies in the amenities provided. We are actively working on improving our communication methods and ensuring accurate information about occupancy to prevent such issues in the future.We value your feedback as it helps us enhance our services for all our guests. We'd love the opportunity to make it up to you during your next visit. Please feel free to reach out directly, and we'll ensure a more seamless and enjoyable experience for you.Best Regards,Lisbon Serviced ApartmentsAs for enjoying Lisbon during the Christmas season, I recommend visiting the Christmas market at Praça do Comércio. It's a festive atmosphere filled with lights, traditional crafts, and local treats, providing a delightful experience capturing the holiday spirit in the heart of the city.
19. Okt. 2023 von Lisbon Serviced Apartments Team
Dear Crista,Thank you for your feedback and for choosing Lisbon Serviced Apartments. We're delighted to hear about your experience, and we appreciate your rating of 4 out of 5. Your input is valuable in helping us improve.As the holiday season approaches, we'd like to recommend visiting Lisbon during Christmas. You can soak in the festive atmosphere and explore the enchanting Christmas market at Praça do Comércio. It's a magical experience!Best Regards,Lisbon Serviced Apartments