6/10 – Okay
Mary
28. Dez. 2024
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
No amenities
First off, let me say we do like Embassy Suites and normally enjoy our stay. We’ve even stayed at this same Embassy before and loved it. Having said that, I was disappointed with our most recent stay. I realize it was Christmas night, and most things are closed. However, when I made this reservation, there was absolutely no mention that this full service hotel would have NO services for Christmas night. No food, no munchies/happy hour, not even a single bartender at their full service bar. Now…I’m not begrudging anyone having Christmas off….i totally get that. But when booking for this night, I feel,I should have been informed that there would be no food, beverages or services offered due to the holiday. If I’d known I would have made arrangements to have food with me so we didn’t have to have potato chips for dinner. Poor communication for those of us traveling over a holiday.
Mary
Aufenthalt von 1 Nacht im Dezember 2024