2/10 – Ungenügend
Nuri
Mit dem Partner gereist
12. Jan. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When we arrived, we were informed that the hotel was fully booked. They offered to move us to their second hotel inland, which we refused. I then asked why they hadn’t informed us in advance. The answer quickly became clear: it was their scheme. They deliberately overbook the hotel to lure desperate tourists into their second hotel further inland.
Other guests were also not informed in advance, even those who arrived after us – despite me explicitly pointing this out to the staff! This further reinforced my suspicion that this is their strategy to direct guests to their partner hotel.
This suspicion was further confirmed when we encountered other guests with the exact same experience. Local neighbors also told us that this happens repeatedly. They didn’t even reimburse us for the taxi back. In the end, we lost a lot of money and had to book another hotel.
Great location, beautiful views – but in the wrong hands. Stay away!