Buccament BAY ALL Inclusive

2.0-Sterne-Unterkunft

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Fotogalerie von Buccament BAY ALL Inclusive

Außenpool, Liegestühle
Blick von der Unterkunft
Grand-Villa, 4 Schlafzimmer, Strandnähe | Strand | In Strandnähe, Massagen am Strand, Strandbar, Kajakfahren
Frühstück, Mittagessen, Abendessen, internationale Küche
Fassade der Unterkunft – Abend/Nacht

Bewertungen

7,6 von 10.

Gut

Beliebte Annehmlichkeiten

  • Fitnessbereich
  • Bar
  • Pool
  • All-inclusive
  • Restaurant
  • Serviceangebote für Geschäftsreisende

Lerne die Gegend kennen

Map
Buccament Bay, PO Box LY39 Layou, Kingstown
  • Botanischer Garten
    9 Autominuten
  • St. George's Anglican Cathedral
    9 Autominuten
  • Tat's Restaurant & Bar
    4 Autominuten
  • Argyle (SVD-Argyle Intl.)
    48 Autominuten

Zimmeroptionen

Deluxe-Villa, 2 Schlafzimmer, Gartenblick

  • 125 m²
  • Platz für 6 Gäste
  • 1 King-Bett und 2 Einzelbetten

Villa, 2 Schlafzimmer, Gartenblick

  • 125 m²
  • Platz für 5 Gäste
  • 1 King-Bett und 2 Einzelbetten

Deluxe-Villa, 1 Schlafzimmer, Strandnähe

  • 77 m²
  • Blick auf den Ozean
  • Platz für 3 Gäste
  • 1 King-Bett

Deluxe-Villa, 1 Schlafzimmer, Gartenblick

  • 77 m²
  • Platz für 3 Gäste
  • 1 King-Bett

Villa, 1 Schlafzimmer, Gartenblick

  • 79 m²
  • Platz für 2 Gäste
  • 1 King-Bett

Suite, 2 Schlafzimmer (Elaenia)

  • 124 m²
  • Platz für 4 Gäste
  • 1 King-Bett

Grand-Villa, 4 Schlafzimmer, Strandnähe

  • 227 m²
  • Blick auf den Ozean
  • Platz für 10 Gäste
  • 6 Einzelbetten

Deluxe-Villa, 2 Schlafzimmer, Strandnähe

  • 125 m²
  • Blick auf den Ozean
  • Platz für 5 Gäste
  • 1 King-Bett und 2 Einzelbetten

Junior-Suite (Elaenia)

  • 64 m²
  • Platz für 2 Gäste
  • 1 Doppelbett

Ähnliche Unterkünfte

Mehr zu dieser Unterkunft

Buccament BAY ALL Inclusive

Diese Unterkunft mit All-inclusive-Leistungen verfügt über: Fitnesscenter und Massage- und Behandlungsräume
Außenpool, ein Restaurant und Fitnesscenter – all das hat diese Unterkunft zu bieten. Darüber hinaus steht dir Folgendes zur Verfügung: Strandbar, Snackbar und Konferenzzentrum.
Buccament BAY ALL Inclusive besitzt 102 Zimmer. Die Betten in den Zimmern haben hochwertige Bettwaren.
Diese Unterkunft verfügt über folgendes Angebot: Außenpool und Fitnesscenter.

Die unten aufgeführten Freizeitaktivitäten werden entweder vor Ort oder in der Nähe angeboten. Es können dabei Gebühren anfallen.

Buccament BAY ALL Inclusive hat einige Vorzüge – insbesondere schätzen unsere Kunden den allgemeinen Zustand der Unterkunft. Während deines Aufenthalts kannst du Inseln über dem Winde innerhalb weniger Gehminuten erreichen. Zu den Besonderheiten gehören: ein Außenpool, ein Restaurant und ein Fitnessbereich.
  • Genieße kulinarische Köstlichkeiten bei The Bay Beach Club – ein Buffet-Restaurant für internationale Küche
  • Wenn du ein paar Runden schwimmen möchtest, findest du vor Ort einen Außenpool
  • Zu den Annehmlichkeiten zählen: ein Safe an der Rezeption, ein Konferenzzentrum und ein Souvenirladen
  • Freizeitaktivitäten vor Ort: Fitnessbereich, Yoga-Kurse und Fitnesskurse
  • Nur wenige Schritte von Inseln über dem Winde und 9 Minuten mit dem Auto von Botanischer Garten entfernt
Buccament BAY ALL Inclusive bietet All-inclusive-Leistungen an. In den Zimmerpreisen sind Mahlzeiten und Getränke in den Restaurants und Bars vor Ort enthalten. Andere Leistungen, wie zum Beispiel Steuern, Trinkgelder und Zugang zu Freizeitaktivitäten und Unterhaltung, sind möglicherweise inbegriffen. Es können eventuell zusätzliche Kosten für Mahlzeiten in bestimmten Restaurants, für besondere Abendessen und Gerichte, bestimmte Getränke und andere Annehmlichkeiten anfallen.

Buccament BAY ALL Inclusive bietet seinen Gästen einen Außenpool und Fitnesscenter. Auf dem Gelände gibt es nicht nur ein Restaurant, sondern auch Snackbar. Du kannst einen Drink in der Strandbar genießen.

Buccament BAY ALL Inclusive bietet außerdem einen Souvenirladen/Kiosk, Unterstützung bei der Tourenplanung/beim Ticketerwerb und Kinderbetreuung (kostenlos).

The Bay Beach Club – ein Buffet-Restaurant mit Frühstück, Mittagessen und Abendessen im Angebot. Besonders internationale Küche solltest du dir hier nicht entgehen lassen.
Arlecchino (Dress Code) – ein Gourmetrestaurant. Besonders italienische Küche solltest du dir hier nicht entgehen lassen.
Safran – ein Restaurant mit Abendessen im Angebot. Besonders indische Küche solltest du dir hier nicht entgehen lassen.
HQ Coffee Shop – ein Coffeeshop vor Ort.
Jack's (Dress Code) – ein Restaurant mit Blick auf das Meer und auf den Pool. Angeboten wird nur Abendessen. Besonders Fisch und Meeresfrüchte solltest du dir hier nicht entgehen lassen. Reservierungen sind erforderlich.

All-inclusive-Details

Diese Unterkunft bietet ein All-inclusive-Angebot. Das bedeutet, dass alle in der Anlage verzehrten Speisen und Getränke bereits im Zimmerpreis enthalten sind (es können Einschränkungen gelten).

Speisen und Getränke

Alle Buffet- und À-la-carte-Gerichte, Snacks und Getränke inklusive
Zimmerservice (zu bestimmten Zeiten)
Minibar im Zimmer (alle Getränke inbegriffen)

Aktivitäten, Einrichtungen und Ausrüstung

Alle nicht-motorisierten Wassersportarten sind inbegriffen.

Wasseraktivitäten

Kajakfahren
Schnorcheln

Aktivitäten an Land

Fitnesseinrichtungen
Fußball
Tennis
Volleyball

Unterhaltung

Unterhaltungsmöglichkeiten und Aktivitäten

Ausstattung der Unterkunft

Speisen und Getränke

  • Ein Restaurant
  • Eine Strandbar
  • Snackbar

Restaurants vor Ort

  • Arlecchino (Dress Code)
  • HQ Coffee Shop
  • Jack's (Dress Code)
  • Safran
  • The Bay Beach Club

Aktivitäten

  • Außenpool
  • Fitnesscenter
  • Kajakfahren
  • Pilates-Kurse
  • Sportkurse
  • Tennisunterricht
  • Volleyball
  • Yogakurse

Familienfreundlich

  • Außenpool
  • Kostenlose betreute Aktivitäten für Kinder
  • Snackbar

Annehmlichkeiten

  • Safe an der Rezeption
  • Souvenirladen/Kiosk

Gästeservice

  • Unterstützung bei der Tourenplanung und beim Ticketkauf

Serviceleistungen für Geschäftsreisende

  • Konferenzzentrum

Außenbereich

  • Liegen am Pool

Wellnesscenter

  • Hot-Stone-Massagen
  • Sportmassagen
  • Tiefengewebe-Massagen
  • Wellnessbehandlungsräume

Zimmerausstattung

Schlafzimmer

  • Hochwertige Bettwaren

Badezimmer

  • Handtücher werden bereitgestellt

Unterhaltung

  • HD-Fernseher

Weitere Annehmlichkeiten/Services

  • Telefon

Richtlinien

Anreise

Der Check-in beginnt um 15:00 Uhr

Kinder und Zustellbetten

  • Kinder sind herzlich willkommen.

Wichtige Informationen

Gebühren

Gäste werden gebeten, die folgenden Gebühren direkt in der Unterkunft zu zahlen:

  • Kaution: 500.00 USD pro Aufenthalt
  • Die Stadtverwaltung erhebt eine Tourismusabgabe von 2.96 USD pro Zimmer/pro Nacht.

Wir haben alle Gebühren aufgeführt, die uns von der Unterkunft genannt wurden.

Wissenswertes

Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.

Was wir noch erwähnen sollten

  • Für Massageanwendungen ist eine Reservierung erforderlich. Bitte setze dich vor deiner Anreise mit der Unterkunft in Verbindung, um eine Reservierung vorzunehmen. Die Kontaktdaten findest du auf deiner Buchungsbestätigung.

Die Unterkunft ist auch bekannt als

Buccament
Buccament Bay
Buccament Bay All Inclusive
Buccament Bay Kingstown
Buccament Bay Resort
Buccament Bay Resort All Inclusive
Buccament Bay Resort All Inclusive Kingstown
Buccament Resort
Buccament BAY ALL Inclusive All-inclusive property Kingstown
Buccament BAY ALL Inclusive All-inclusive property
Buccament BAY ALL Inclusive Kingstown
Buccament Resort Inclusive
Buccament Inclusive Inclusive
Buccament BAY ALL Inclusive Kingstown
Buccament BAY ALL Inclusive All-inclusive property
Buccament BAY ALL Inclusive All-inclusive property Kingstown

Bewertungen von Buccament BAY ALL Inclusive

Bewertungen

7,6

Gut

36 von insgesamt 126 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
48 von insgesamt 126 Gästebewertungen haben eine Bewertung von 8 - Gut" "
26 von insgesamt 126 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 126 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 126 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

7,6/10

Personal & Service

8,0/10

Zustand der Unterkunft

Bewertungen

2/10 – Ungenügend

Nadine, Bonn

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mosquito-Hölle!!!
Ich wäre am liebsten nach der ersten halben Stunde wieder gefahren. Vor der Tür des Hotels, das als Normalpreis 400€ / Nacht angibt die ärmlichen Häuser der Einheimischen. Für mich ein zu krasser Kontrast. Als ich mein Zimmer betreten wollte, kam mir ein Kammerjäger mit Atemmaske entgegen und sagte, ich müsste noch 40 Minuten warten bis ich wieder ins Zimmer kann. Ich kam nach 2 Stunden zurück und sah hunderte Moskitos auf Boden und Bett liegen. Daraufhin bin ich zur Bar um mir ein Bier auf den Schreck zu gönnen... aus Plastikbechern! Beim Rundgang durch die Anlage wurde dann auch klar, warum hier die Moskitos ein Paradies haben: Ein angelegter Teich mitten in einer Anlage, in der durch die Kessellage keine Briese weht. Wer auf diese Idee gekommen ist, kann nicht aus der Karibik stammen oder er kann Touristen einfach nicht leiden. Der Service war ok, aber nicht dem Preis angemessen. Ich war vorher in einem anderen Hotel zu einem Viertel des Normalpreises und der Service war um Längen besser. Seit 10 Jahren bin ich in der Karibik unterwegs und dieses Hotel (angeblich 5*) war eins der Schlechtesten vom Preis/Leistungsverhältnis. Ich bin am nächsten Tag abgereist, obwohl ich für 2 Nächte gebucht hatte.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel mit allen Annehmlichkeiten. Insbesondere die Suiten sind ideal für Paare auf Hochzeitsreise (eigener Pool am Strand). Vom normalen Leben auf der Insel relativ abgeschottet.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very mordern rooms. great stay.
Food was out of this world, it was buffet for all meals. Some of the restaurants like Jacks and the Italian restaurant was closed. but the bay restaurant made up for it.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Beautiful hotel but very poor service!
Unfortunately, during our time at Buccament the majority of staff was on strike. However, the few that were there did an amazing job doing everything. The food was a big disappointment and 2 of their resteraunts a were not open, the steakhouse and the cafe. Therefore, every meal was eaten at the beach club. For a five-star, all inclusive resort, this was truly a disappointment and I will not return nor recommend this resort to anyone until all of the management issues have been resolved.

4/10 – Schlecht

Wendy, Ontario, Canada

Gut: Personal & Service und Komfort des Zimmers
Very disappointing. Advertised as a 5 star. I'm sure it was when it was built. There are so many problems that need to be addressed. We were never sure where we were going to be eating dinner. Had to check each afternoon because only one or two of the restaurants were open. Breakfast and lunch were the same buffet with limited lukewarm choices every day. The bar closed 2 evenings when we were there at 6:00 p.m. leaving nothing for guests to do. No entertainment. Very dark, needs more lighting at night. No activities at the hotel. Beach towels never available, ended up keeping ours for the time we were there just to make sure we had one. One of the pools was closed for 5 days because it was green. On an upbeat note, the staff, when they were there, because they were striking, were very friendly, and went out of their way to help. Unfortunately for the wonderful people of St. Vincent, I can't imagine the resort functioning and receiving guests for much longer unless something is done.

6/10 – Okay

Miranda , Trinidad

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Well-kept facility
We booked this place for our anniversary based on the positive reviews we got from friends and family who stayed here before. We heard about the great steaks at Jack's steakhouse which increased our anticipation and the dessert and ice cream palour. When we got there and attempted to make a reservation for the steakhouse we were told due to a flood the country suffered back in 2013 the restaurant was closed to facilitate repairs. After hearing the disappointing news we attempted to reserve at the Italian restaurant but was told that was also closed at the moment but should be opening soon. Fast forward, we had to eat dinner at the main restaurant which was okay. The second night we got the option to dine at safran restaurant where had a pleasant experience. Amid the dessert and ice cream palour remains closed and the staff seemed very surprised when we enquired. The staff seemed demotivated execute their duties with little or no enthusiasm. The guy that does the BBQ works hard and should be given a break in between. Orenzo at the front desk was also very welcoming and went the extra mile to make us comfortable. The facility was well-kept, housekeeping came daily, items in the mini refrigerator was replenished often. We enjoyed the plunge pool, the beach and the villa itself. I am not sure if I would revisit this place again or maybe until the what seems to be financial issues have been sorted out.

4/10 – Schlecht

Steve, ontario

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Beautiful Resort but Major Problems
The resort is absolutely beautiful but having financial difficulties. The restaurants were often not open leaving the buffet to handle all the guests. The explanation from the manager was that the Staff did not show up to work. Upon further questioning, the staff said they hadn't been paid since September. The ones that were sticking around were hoping for a take over so they still had job. The pool was going green and the general maintenance was falling apart. It's too bad because as I mentioned the resort was beautiful.

8/10 – Gut

J, Saint John NB

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful Resort with Mountain and Beach views
This is a beautiful resort with spectacular views of the lush St. Vincent foliage. Some of the best food we've ever eaten in the Caribbean. The beachfront villa we had was very spacious, clean and well laid out. Our villa was the only private 2 bedroom beachfront, with a private plunge pool. It was on the main path of the wait staff, so there was no running dry while being in your private pool on the beach. All in all the resort was just fantastic and a real hidden Caribbean gem! Now the bad.... After arriving we find out that Harlequin is going into receivership. We did notice and had some minor issues during our stay. We did have to make adjustments on a few occasions. However, the issues we had were not staff related and it was out of there control. Buccament Bay Resort has some of the best staff we have ever come across during our many years of travel. At the end of the day with all the hiccups, we had a fantastic trip and loved the resort.

6/10 – Okay

Jamila, Trinidad

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
My 2nd Experience did not match my 1st Experience
This was my second time visiting Buccament Bay. I went there in January 2016, and I enjoyed it soooo much, that I recommended it to a number of my friends and also decided to visit it another time myself . I must say I was disappointed. The quality of the product being offered declined significantly from January to November 2016. There was a decrease in the variety of drinks and the quantity and variety of food. My expectations based on my previous experience was not met. Despite the disappointment, I still enjoyed myself, but compared to the first time the change was noticeable.

8/10 – Gut

Kim, TT

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved the place, loved the people, loved the food
The hotel is about 30-45 minutes from the airport. The drive is scenic but the entrance to the hotel is a bit scary. It's a busy place for locals including fishermen. It almost feels like a back entrance but it's not. The reception was lovely and we were upgraded to a Deluxe Garden View Villa (from Elaenia Suite) for free. We were 'driven' to the villa on a small golf cart. The room was super luxurious and very clean. We enjoyed a private plunge pool. The bathroom was spa-like. The shower area contained a rain shower with jets and loose pebble floor topped with a wooden crate for draining. The room also contained a Lavazza espresso machine (and lavazza coffee pods) of which we made full use. You're provided with milk, shandy, pepsi, sprite and bottled water in the fridge - replenished frequently. The resort is beautiful during the day. The place could do with better lighting at nights. The service was great throughout. The food was great and when the coffee house was open, their offerings were superb. The one downside we found was that restaurants closed sporadically, even with reservations. HQ (the coffee house and one place to get snacks outside of meal times) was closed for a full day without prior notice / alternative arrangements. The kitchen at The Bay (the only other place apart from HQ to get a snack) was also closed without notice on that same day. Guests were left without meal/snack options for a window between lunch and dinner that day.

10/10 – Hervorragend

Mr. Smith, Trinidad W.I

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Breath taking view, magnificent location

2/10 – Ungenügend

world traveller, r

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Miss-selling this hotel as luxury

8/10 – Gut

Kimi, trinidad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
I stayed for a weekend. The staff were pleasant and room excellent. We were upgraded to a deluxe cabana. the food was great and it was an overall good experience!

8/10 – Gut

Jillian, TO, CA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing weekend getaway!
The resort was beautiful and relaxing. The villa was ultra comfortable with king size bed snd your own plunge pool outside the patio doors. Bathroom was impressive with super rain showers. WiFi and AC up to par. Will definitely visit again.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Nice hotel but had a lot of issues
Hotel is lovey, rooms are clean and modern but hotel didn't live up to the all inclusive standards as a lot of items were out of stock and not available. Staff weren't accommodating. The wait for a cart to get around is very long and hotel seem to be running on a day to day basis as items were being stocked at the bar only when and while there as beers were most time hot. However I will visit again maybe when their issues are sorted out as there is a lot of potential at the hotel

8/10 – Gut

Jo, Trinidad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful location, mountains and beachfront
Good food,great setting , Lovely dinners and attentive staff.Enjoyed fine dining and ambience.

6/10 – Okay

Pratesh, Trinidad and Tobago

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
My overall stay at Buccament Bay was disappointing because of some of its staff.The overall friendliness of its staff was lacking, not what you would expect at a Caribbean Resort. The physical appearance of the hotel is great but the service from its staff needs great improvement. The servers at the Bay Restaurant (main restaurant and bar at the hotel) was terrible, at times I felt as thought they were paying me to be at the hotel and not the other way around. I really don't like to go down this road but I think it must be said, there was a very noticeable difference in service being given to foreign guests versus what was given to locals (myself and friends being from the Caribbean), e.g. one night we ordered and couple glasses of wine and was given it in scotch glasses, of which we made no issue probably they were out of wine glasses at the time but 30 seconds later a foreign came and sat next to us and order the same wine and got it in long stemmed wine glasses, this was extremely disappointing. Mention must be made of Shenelle at Jack's Steak House she was our server one night for dinner and she was excellent, all of their staff should aim to be more like Shenelle. The hotel has potential to be a great low cost All Inclusive Resort but more attention definitely needs to be paid to their staff.

6/10 – Okay

Omar , Trinidad is

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Worst birthday vacation due to Hotel Negligence
A party of 6 of us went to this resort to celebrate my mom's 60th bday. From check in to the actual hotel stay, everything was fine. Until on my mom's birthday night, before we went to dinner, she came to meet us at our villa, when she tripped over a BLACK hose that was LAYING ACROSS the Walkway for no reason as it was not being used in the DARK WALKWAY. She got a busted lip inside and out, a busted nose and a swollen leg. We immediately reported it to front desk and requested a medic. Long story short, she received medical attention the following day 16 hours after, where she had to go outside of the premises taking away further from out vacation, and the resort saw it fit to send security to receive statements about the incident from her before actually being attended to medically. The resort showed negligence firstly as there is no lighting on the walkway to the villa, there was a black hose laying across the walkway in the dark and it was no being used. This is definitely a safety violation as I'm sure hotels must be governed by some sort of health and safety rules. The resort showed no remorse as the hose was still there the following day til we removed it ourselves, then a few hours later, it was there again. They showed no concern as we finally got to the doctor 16 hours after and this was only because we kept requesting it! The hotel is great but the negligence, the lack of concern and lack of decorum that the administrating staff appalling!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Excellent Hotel ,not the most accomdating but good
Buccament Bay is an excellent hotel , breakfast , lunch and dinner are top of the line , very wide selection and many vegetarian options for any vegans The facilities are nice, rooms are very clean, the small bay towards the breakfast side needs to be cleaned , because there are a lot of rubbish thrown on that side of the hotel , the main beach is very clean and nice We booked to go from Thursday to Thursday 2nd October 2016 ,the airline canceled there flight on Thursday and we were given a flight the Friday night at 9:30pm , all tjis information was given to thw hotel,the flight was also delayed and we arrived St.vincent around 12pm , so we checked into the hotel around 1am, we missed two full days at the hotel, This part is definetly not the fault of the hotel but we asked the hotel since we missed two days and Liat airline's was willing to give us an extra day till the monday , would they be able to at least give us the extra day , or give us all a discount on the rooms or even put us in a room that accomdates 4-8 people, so we werent expecting anything from the hotel , but due to the circumstances i tjink they should have considered because it was a group of 8 people, and a extra day was not going to cost them anything extra because we missed two full days, because we were willing to pay but they still wanted to charge us all full price....but overall the experience was good , the staff are not very friendly but are willing to help.....but the island is very nice

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Needs work!
Stayed here for a few days while visiting family. Pros-beautiful clean spacious room, great food ala cart restaurant service is slow but best I've had at any resort chain, quite resort great for an older crowd. Cons-staff could be more friendly, lots of flies/mosquitos around due to still water throughout resort, liquor is not served until late morning, everything closes on the resort around 10pm so if you get hungry you're out of luck, they frequently ran out of towels at the pools, rarely any sport activities played at the pool, there wasn't any nightly entertainment the nights I stayed.

8/10 – Gut

Jonathan Peter

Gut: Komfort des Zimmers
Unfinished
Room was a long way from everything requiring 10 mins walk for most services. Half the resort has not been finished and is separated by a wooden fence. Indian restaurant not recommendable. Jack's is good. Overpriced

8/10 – Gut

Jude, Trinidad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Chill Location, Good Food and Wonderful Staff
This resort is surely a gem in St. Vincent. I must commend the Reservations Manager on her wonderful service extended to me and my family. With people like her on board, this resort that has so much more potential will blossom into possibly the best vacation spot in the Caribbean. And if the entire resort team has this as their objective when going to work, greatness has already began. For me personally, the staff contributed to making my stay enjoyable. I always approached them with kindness and humility and in return, they related back to me in this same manner. I got a nice warm welcome which was key in starting my vacation and I felt as if the staff was more interested in my happiness and wellbeing which is what we call wonderful customer service. Thank you Team Buccament :)

6/10 – Okay

Newlywed , Seattle

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Honeymoon
The resort is good overall. That there were some glitches and negatIves we had to put up with. Some of the wait staff needs proper training on how to interact with Guests. Some of the Waitresses don't smile, and even act like you should be happy that they paid you any attention. Too many of theit staff can be seen hanging out doing nothing or sitting down people watching. It takes a long time to get served st dinner time. They had power outage twice! The snorkeling and good food made up for a lot.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family Vacation
We had a lovely time. The staff were very friendly and accommodating. They gave us some good advice on how to get to Bequia. A must do trip! Snorkels and life jacks are free to borrow. Lots of options for food. HQ is definitely an excellent snaking/coffee stop! The resort is very pretty and well maintained. Be sure to walk with mosquito repellant and wear light clothing as most places aren't air conditioned (the bedroom is thankfully).

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome staff,excellent service beautiful setting
Staff super friendly and very very hard working.They ensure my vacation was a 5 star experience.Best vacation ever.