First of all, the mat at our door was filthy & full of feathers, so anytime you open the door, the dirt flew in. I used my lysol wipes to clean the floor & they were black! Obviously, they dont wash the floor. I wiped the air conditioner buttons & it looks like the filter has not been changed or cleaned in years...so disgusting! After my shower, I put my shoes on as to not walk barefoot. Just when i thought I was over it, I moved my pillow to find 2 crusty things! Really, you made the bed and didn't see it good gracious! I talked to the girls upon check out, and basically got no response. I have never been so happy to leave a hotel. It literally makes me sick thinking about it. The desk was clean & so were the nightstands. I took pictures of everything.