Upon checking in, the staff told us they will take $100 as deposit. This was not known during booking!!! The staff said that this will be returned 3-5 business days after we checked out. It was the MOST ridiculous action because even before we went inside the lobby, we already saw the side of the building, a grill hanging to its dear life; grill used to cover some sort of electrical/AC unit on the wall. Upon entering door#2, one side of glass door is cracked. As we stepped into the building, smells terrible!! We got the bedroom, same smell, the second lock is broken, part of the wall by the door frame has an imprint- looks like from door handle, hair on the bathroom floor, tub was dirty as in real dirty. There were three of us but only two towels provided. Ceiling has a huge square mark as if an alien came through it. Walls are so dirty. On our 2nd day, we saw a cleaning lady and we requested additional towels and to please take our trash (by the way- we bagged our own trash and replaced a grocery bag because there was no extra bag). When we came back that evening, trash was still there and NO new towels. We made our own bed which is fine, no big deal. Breakfast was included and there was a sign saying come dine with us with healthy food!! What was that supposed to mean- there was no single fruit, no even eggs! They were all carbs!!! We will come back to KC this Fall- NO to this place!! It needs a lot of work!!
