4/10 – Schlecht
Jennifer, Rhome
Mit der Familie gereist
23. Jan. 2025
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
In the evening the pool and hot tub were both dark and murky, even with the pool lights seeming to be on. In the morning we saw the pool was cloudy and greenish-looking. We had planned to use them, but did not due to their condition. To be fair, perhaps this was a temporary condition. We were only there one night.
There was no one at the desk when we arrived around 8:30 p.m., but someone showed up after we waited for a few minutes. There was not a bell to ring to call someone to the reception desk.
One elevator was broken when we arrived, but there is a second one, which was great! Both elevators were working by morning.
The room was smaller than expected, and the shower area was a bit cramped. There wasn't ventillation in the bathroom and condensation "rained" off the ceiling while taking a shower. However, there was NO mold or musty smell anywhere, and we were very appreciative of that!
The breakfast was very good, with excellent selections and was kept restocked. There were a lot of people, but no bottlenecks or long lines. There was plenty of seating.
The parking area was safe, and that was important to us on this road trip with two vehicles.
For what we paid I would expect better quality. I do not feel it was a good value at the price, but it was fine for one night on a road trip. The breakfast was excellent and the beds were comfortable for our family.
Jennifer
Aufenthalt von 1 Nacht im Januar 2025