4/10 – Schlecht
Verifizierter Reisender
Mit einer Gruppe gereist, Mit der Familie gereist
19. Sept. 2024
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
I was so upset about this stay and so disappointed that I waited over a month to write this review hoping that I had just been too harsh. I paid 4x what my other guests paid at a economy hotel in the same city. We drove 11+ hours to reach this hotel for a wedding. We stayed 2 nights the first night/early morning the fire alarm went off multiple times. The room smelled musty like a flood had happened. The bathroom was quite clean but didn't have enough towels. They only gave us a set of 3 for a family of 4. We had 2 queen sized beds. The curtains were messed up and had been broken and were unable to be opened and shut.
My bed was one of the worst hotel beds I had ever slept on and it hurt my back so badly I was not able to help the bride as much the next day as was needed. Our room was ground level which was nice, but it had 2 entrances and one was onto the courtyard/parking area and during the night someone tried to gain access to the room, jiggled the handle a couple of times and gave up.
The next morning I was having a little trouble breathing which is unusual- but it improved almost to the point of vanishing by the end of the day & we had not returned to the room. Returned after reception & asked for new fresh towels for 4 and went all the way back to the room to discover we again had only three & they had cleaned the room which was nice, but had taken all the towels so we were short one towel. Discovered the AC caused my breathing problems. Restaurant unavail. 2x & LOUD
Verifizierter Reisender
Aufenthalt von 2 Nächten im August 2024