2/10 – Ungenügend
Martin
14. Juni 2024
Verbesserungswürdig: Personal & Service
A PLACE TO AVOID
AVOID THIS HOTEL. First, they changed the date of our stay to six months later for no reason at all. Had to call Hotel.com to rectify it. Second, when we checked in I offered my credit card to pay the bill but was told not to worry so I assumed they had debited my card already. The hotel staff speak NO English so it was impossible to confirm. The next day I ordered a taxi to take us to the aiport and halfway there, the driver got a call from the hotel saying we hadnt paid the bill despite the fact we had been sitting opposite the front desk for half an hour waiting for the taxi. They wanted to charge twice the amount on the paperwork which I refused to pay this amount but offered the driver only the amount on the paperwork once we reached the aiport as it seemed they had not debited my card An obvious rip-off. And to add insult to injury the driver they sent tried to charge us €15 for a ten minute drive. After some discussion he finally accepted €10. This place is a rip-off. Avoid at all cost
PS The breakfast was terrible.
Martin
Aufenthalt von 1 Nacht im Juni 2024