2/10 – Ungenügend
Candice
Geschäftlich gereist, Mit der Familie gereist
19. Aug. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Area has old trash around it and towels outside doors. First room I checked in I asked for non smoking it smelled like a chain smoker was in there. The bedding has cigarette burns in bed someone had pissed in the toilet the toilet had not been cleaned . No towels the moved us no towels smelled like weed room was filthy and some one old towel were in the room and they weren’t even the color of the hotels. The bedding was ripped I trip over the hole in the bed skirt. They moved us to another it smelled stale but it can towels and toilet and bathing stuff. I still didn’t want to touch the bedding so I bought two sheets and covered us with it on top of the bedding. We woke up went to take a shower. No hot water to take a shower it didn’t work. They moved us again we stayed in that room went to come into the room to sleep the air didn’t work it was so hot but so late when we got in from moving our daughter into her dorm. So we were supposed to check out Monday so we can spend time with our daughter but we checked our early do to the conditions. I tried to find the customer service number for Expedia no luck. This establishment needs not to advertise. And I couldn’t check into another place because a lot was full because it was move in weekend for the college. I was stuck staying in a hotel from Hell!!!!!!!!!
Candice
Aufenthalt von 3 Nächten im August 2024