2. Sep. 2017 von ibis
Dear Guest, Thank you for sharing your feedback with us about your stay at ibis Gurgaon Golf Course Road. I regret to notice that we have not met your expectations with regards to services and facilities during your stay in our hotel Your feedback has been deeply investigated and shared internally with respective department heads to ascertain immediate rectification and action. Also, please be rest assured that further corrective measures have been taken in form of additional trainings for entire team to avoid such incidents in future. At ibis, we strive to provide a superior service experience for every customer; and I hope you will give us another opportunity to regain your confidence in our high quality services. Sincerely, Nitin Pathak General Manager