The cabin was nice, kitchen was stocked with utensils so we could prepare our meals, lots of space for everyone and good location that’s close to everything you want to do in Gatlinburg.
We had two issues during our stay. One was a problem with the bedding and this issue was remedied immediately when we contacted the phone number listed for maintenance. They were very responsive and fixed the problem completely.
The other issue was about the pet fee. VRBO lists the pet fee as $60 for pets. I thought I was getting a deal because other cabins in the area charge more than this. Turns out, after booking, I received an email from their office saying it’s $60 per pet. So I had to call and pay extra for our two dogs, which I thought would be covered when I initially booked. I mentioned that this is not clear when booking and feels unfair to charge after I have already paid the non refundable deposit. So just be aware that you may be paying more for your pets than what is stated on VRBO’s website. Other cabins in the area clearly list their fees, but this one did not.