This is a very mixed review, because if we were in town for any other reason, with any other people, the house would have been great. It was better stocked than most VRBOs I have been in and the check out instructions were easy. The garage/gate remote was helpful. However, we were in town, with family, for my grandfather’s funeral. I specifically asked if the main level was walk in, as we have someone with mobility jssues. The host replied yes. Apparently there are lots of definitions of main level, but the host seems to think it is walk in level, which had only a bedroom, with a sheet instead of a door, and a bathroom. The main level with the kitchen and living room were up a flight of stairs. When I reached out to the host, I was told we could only receive a partial refund if we cancelled and someone else booked the house for our remaining days. Unfortunately, I can’t just book another place without a refund, so some of my family stayed, and my poor dad and mom had to find other accommodations. The customer service of the host was terrible for this situation, so I can’t recommend staying here, even though the house was nice, because I can’t imagine their customer service would be any better with any other issues.