When I used the bathroom on arrival, the cheap toilet seat broke immediately. I complained to the host via text, and although he said I could use a different apartment on the premises, he failed to indicate there was a time limit for me to move to the other unit - as I had traveled across country to see my father who was dying, there were many things I had to take care of the first day and didn't see the host's late night text because I had fallen asleep. In the end, he blamed me for not moving to the other unit. Ultimately, he finally did get a handyman to come replace the toilet seat, but this was a very upsetting experience for me.