2/10 – Ungenügend
roy j.
5. Jan. 2025
Beware!
Good Things:The location in Destin is absolutely perfect. The condo is centrally located with easy access to the village, the water, and nearby attractions. The area itself is peaceful, situated right on the water. The condo had all the amenities we needed and was generally comfortable. These positives were, unfortunately, overshadowed by major issues with the unit and the management company, VACASA.Issues We Faced:After a check of all appliances and plumbing, we found the appliances in good working order, aside from minor issues which did not affect our stay, such as ice cube feature in fridge didn’t work, oven light not working and damaged blinds. However, the bathrooms were where the experience turned truly unpleasant:Bathroom Issues: All three bathrooms had issues. Day 1 found leaking master toilet (leaking from tank). Used towel to absorb. The upstairs main bathroom had a major plumbing issue. When the toilet was flushed, the bowl's water (black water) leaked through the floor and into the ceiling of the main floor, dripping on the dining room table. On Day 3 someone came to fix these issues. Master toilet still leaked and we were afraid to try the other toilet again. On Day 4, vanity sink in main floor, backed up, completely clogged. Although this was reported to VACASA, no one came again during our stay to fix it.Poor communication/action by VACASA. Recommendation: Avoid this unit until major repairs are completed and management improves significantly.
roy j.
Aufenthalt von 7 Nächten im Dezember 2024