2/10 – Ungenügend
Emma G.
20. Apr. 2026
Gut: Sauberkeit
I am leaving a review because communicating with the host was impossible.I did not end up staying here because the listing had an incorrect number of bedrooms listed when I reserved it (I believe it has been fixed now). I tried to cancel it months in advance, per their policy, but they would not respond. I called with VRBO customer service 6 times to try to fix this. After the host also did not respond for weeks to multiple direct calls from the company, the customer service agent had me ask my bank to void the transaction. The host finally messaged me back the day I was supposed to have checked in to say they wouldn't be able to cancel it. I don't understand why it had to be so complicated, or why VRBO could not take matters into its own hands after the host broke policy. In my opinion, this host should be banned.
Emma G.
Aufenthalt von 2 Nächten im April 2026















