2/10 – Ungenügend
Tamara
Mit Haustieren gereist, Mit dem Partner gereist
23. Nov. 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
We got there and it was 43 degrees outside and our room window was open. Then the heater didn't work. My husband was freezing all night. In the morning we tried to use the television and it word turn on and then turn right off. I noticed when we were bringing in our stuff that ice machine wasn't working and had a sign on it. I needed to do some stuff on my laptop when we got there and the plugin that was on my light didn't work. When I booked our room I put that it was for 2 adults and 1 pet, however when I confirmed that they knew that we had a dog they charged us an extra $35 fee. That was unexpected. We ended up calling the front desk the next day and they did switch us right away to the room next to us. That room was rather warm and we didn't even turn on the heater. We think there was a dog in there the night before because there was dog hair all over the floor. I realize that we have a dog, however we keep everything clean. I was in bed trying to relax when I saw something moving on the wall. I got up and grabbed a kleenex and killed it, it was a cockroach, so we took all of our stuff and put it in our van and left to drive the 7 hours back home. We didn't even spend our 2nd night there. After we saw the cockroach we were done and had to get out of there.
Tamara
Aufenthalt von 2 Nächten im November 2024