This was the filthiest most disgusting hotel I've ever seen in my life. Room was filthy and had trash remaining from prior guests, almost none of the wall outlets worked, and the TV didn't work. There was dirt and grime literally caked onto the walls. I woke up in the morning covered in bed bug bites, and after pulling back the sheets on both beds, I found a few bed bugs. I went to the front desk and complained and showed both the bed bugs and my back (covered in no less than 10 red swollen bed bug bites), and the person behind the counter argued with me that what i was showing her wasn't a bed bug, and the bites on my back weren't bed bug bites, and after further discussion, she became angry. The conversation ended with her telling me to "f*** off." I then called Quality Inn & Suites' corporate parent (Choice Hotels) to complain, and they were slightly more helpful but still wouldn't give me a real refund, instead offering me only "Choice Points," all the while admitting that they knew this particular location to be a problematic location run by incompetent people, and that they'd had numerous complaints about it previously. My next call will be to the Columbia, MO Dept. of Public Health. Hopefully they conduct a surprise inspection before someone gets seriously ill staying at this toxic waste dump of a hotel.
STEER CLEAR OF THIS PLACE IF YOU KNOW WHAT'S GOOD FOR YOU!