8/10 – Gut
Lindsy, Aledo
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
20. Sept. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We visited Sept 16-20 for our family vacation & to celebrate our daughter’s 5th birthday. We were nervous due to recent negative reviews, but so glad we did not listen to them. We had the 1 bedroom presidential suite, Diamond Club. Is there wear & tear, sure.. but, you’re at the beach! Our butlers Eduardo & Fernando, all of the wait staff at the kids pool, Manuel from Hunter’s steak house, Ivan from Zen hibachi, and everyone in between made us feel like family and created the most wonderful experience for us. Our daughter had every employee telling her happy birthday (thanks to Eduardo for spreading the word) and made us feel so special! I highly recommend upgrading to Diamond Club. I’m not sure if that is what enhanced our experience, but the extra perks (separate lounge, top shelf liquors, availability for reservations, etc..) were nice. It was also SO NICE that almost all employees speak close to perfect English.. I know, I know.. we’re in Mexico but it makes the trip more enjoyable not having a huge language barrier like other resorts we have been to in Mexico.
Cons: beach is eh.. lots of seaweed and, water was not very clear but there’s enough pools to make up for it. Mosquitoes are BAD.. we thought we were prepared with bracelets & off! But they barely helped. We had photos taken several times & did not get the opportunity to purchase any from the shop before we had to leave & are unable to purchase online.
Overall, an amazing vacation & we will be back next year!
Lindsy
Aufenthalt von 4 Nächten im September 2024