6/10 – Okay
Roland
2. Okt. 2023
Verbesserungswürdig: Personal & Service
Nice room, but I don't trust the management
The stay was quite good. The room had enough space and the beds were good. The room service was only available on request. The accommodation is Motel-like with the cars parking in front of the rooms. This can cause quite some noise from your neighbors. In addition, the Brackley Beach Northwinds is located at a crossroad with noise of the traffic.
Unfortunately, I forgot my Swiss watch in the room when we left the Brackley Beach and PEI. The positive point was that the housekeeping brought the watch to the reception and they contacted me via email. We had several conversations and the Brackley Beach Northwinds promised me several time to send me the watch by post. I intended to refund all expenses and efforts they have, to get my Swiss watch back. Despite all promises, I didn’t get it back and I assume that now the manager of the Brackley Beach has taken the ownership of my watch. It’s a shame that they misused my trust and that they are not able to provide a little extra service.
Roland
Aufenthalt von 3 Nächten im Juni 2023