2/10 – Ungenügend
James M
16. Sept. 2024
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Desk clerk was on the phone when I arrived and did not acknowledge me (I was the only guest present) for some time...rude. While he was checking for my reservation (which took a long time) he did not tell me he'd found it. He needs some more training in my opinion. The a/c in my room created a more humid environment than the outside! When I arrived, the tv in my room did not work. I later moved the HDMI cable to the correct plug and it came right on.
The breakfast was as expected and the breakfast attendant was polite and professional.
I had occasion to pass the cleaning staff in the hallway and both employees that I saw were pleasant and offered a greeting. Their appearance was professional.
There were at least 10 ceiling tiles missing above the elevator...ripped out of place vs. just being removed. Carpet is coming up around the edges in place.
I don't plan to return to this, or any other Comfort Inn if I can help it. I paid a premium price for this much less than premium experience.
James M
Aufenthalt von 2 Nächten im September 2024