"Room was on its last legs really. Mirror cracked. Carpet in poor state. Paint on carpet by door. Entry door in a very bad state. Holes in it. Architra ... " Mehr
22. Juli 2022 von Front office
Thank you very much for your kind review and feedback we hope to see you again soon
8. März 2020 von James
Dear Brian, Helen and Lucy, We very much appreciate your comments regarding your stay at the Mercure Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team as I know they all take great pride in making every guest feel welcome. I will certainly take your comments regarding room decoration on board and we are currently working towards employing a decorator, and replacing some of the bedroom chairs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the this one. Kind regards, James Thornhill Front of House Manager
24. Nov. 2019 von GM
Thank you for your rating from you stay, I hope you return and we can improve your score
18. Okt. 2019 von GM
Thank you for your review from your stay, we do appreciate your constructive feedback, we will be going back to the team to ensure where we can improve we will. We are sorry we did not fulfil your need, and we will be working on this review to make improvements
28. Aug. 2019 von GM
Thank you for your review from your stay, we are sorry we did not fulfil your need, and we will be working on this review to make overall improvements
28. Aug. 2019 von gm
Thank you for your review from your stay, I am sorry we did not get it right for you, we have taken your feedback on board and will action where needed to make improvements, and we hope that you will try us again when next in the area
7. Mai 2019 von GM
Thank you for your kind review of your stay, we at the hotel, would like to thank you for your choice to stay with us and we look forward to seeing you again in the future