13. Dez. 2021 von Eidel Ramos Torres
Dear Susanne, Thank you for taking the time to comment about your recent stay at our hotel. We do understand from your feedback that you were not completely satisfied with the overall experience, besides, we regret that we did not get your comments at the time of your stay, and would let us know of the inconveniences you mentioned through this message. Your comment have been internally discussed with our Team in order to make it right for all our guests. We really appreciate your choice. Eidel Ramos Torres General Manager