27. Apr. 2024 von Guest Relations Team

Dear Mr. Dax, We would like to thank you very much for sharing your wonderful ratings and comments with us regarding your recent stay. We are elated to receive your positive feedback since nothing makes us more joyful than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests. Looking forward to meeting you in the near future. Sincerely,

24. Okt. 2018 von Jean Marie Le Gall

Dear Mr. and Mrs., I would like to thank you for sharing your ratings and comments with us regarding your recent stay at El Palace through the Expedia.com website. We are elated to read your positive feedback, since nothing makes us more joyful than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests. Rest assured that we shall be encouraged by your testimony to continue working to offer our clients our best and most accurate service at all times. We thank you for the time you took to share your testimony and we would be delighted to welcome you back to El Palace, should you return to Barcelona in the near future. Looking forward to the pleasure of personally meeting you during your next visit, I remain at your entire disposal. Sincerely, Jean Marie Le Gall General Manager

11. Juni 2024 von Guest Relations Team

Dear Mika Aarne,Thank you so much for taking the time write us this wonderful review. Especially your kind words for our staff motivates us to keep working in the right direction, which is non other than to create a memorable experience for our guests. We are delighted to know we have ensured your satisfaction.We hope to welcome you back in the future.With kindest regards,

31. Aug. 2023 von Guest Relations Team

Dear Mr. Didier,We would like to thank you very much for sharing your wonderful ratings and comments with us regarding your recent stay at El Palace through EXPEDIA.We thank you for the time you took to share your testimony and we would be delighted to welcome you back to El Palace, should you return to Barcelona in the near future.Looking forward to the pleasure of personally meeting you during your next visit, I remain at your entire disposal.Sincerely,

17. Aug. 2021 von Pablo Aldemira

Dear Sir/Madam, Thank you for your feedback. We are sorry that you felt the price was unfair for the parking: as much as we wished to offer it complimentary, please take into account that the car park does not belong to the hotel, as the limitations of the building do not allow us to do so. Furthermore, when parking with the hotel you obtain a reduced price than if you would park it yourself, as well as a complimentary valet service which is an extra you are not required to pay for. I hope in any case that we can welcome you back another time, and please do not hesitate to reach me directly if I can be of any further assistance. Best Regards, Pablo Aldemira Front Office Manager paldemira@hotelpalacebarcelona.com

9. Aug. 2021 von Pablo Aldemira

Thank you so much for your kind reply, we are delighted to know you have enjoyed your stay and that the location made your stay more confortable.